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Conference Service Options

800 Economy Conference (Reservationless)

Our most economical secure conference available. Economy Conferencing provides toll-free access to a conference bridge 24 / 7, without the need to schedule a conference ahead of time. Each client is assigned a dedicated 800 number and passcode for conference access. Operator assistance is only available, at an increased rate, by calling our Customer Service number (888-755-7776).

800 Full Service Reservationless

Provides toll-free access to a conference bridge 24 / 7, without the need to schedule a conference ahead of time. Each client is assigned a dedicated 800 number and passcode for conference access. Operator assistance is available at all times, at no additional cost, by pressing *0.

800 Scheduled Conferencing

Participants schedule reservations via the Internet, the toll-free reservation number, e-mail or fax. Operator assistance is available at all times, at no additional cost, by pressing *0. All participants dial the same telephone number, enter a pass code, and are automatically added to their conference, or, for an additional charge, an operator answers the participants’ incoming telephone call and adds the participant to the conference.

Operator Dial Out

Participants schedule reservations via the toll-free reservation number, e-mail or fax. At the time of scheduling, the Conference Group is provided with a dial out list, including participants’ names and telephone numbers. The Conference Group operator will call the participants, announce the reason for the call and place the participants into the appropriate conference. Operator assistance is available at all times, at no additional cost, by pressing *0.

ReadyShow Web Conferencing

Add the power of the Internet to your conference call. Conference leaders can now conduct PowerPoint slideshows, “follow-me” website tours, and application sharing sessions over the Internet, 24 / 7.


Enhanced Services

 

Dedicated Full-Time Operator

With this option, an operator monitors one assigned conference for its entire duration. With this premium level of service, the operator can conduct a roll call, facilitate a question and answer session, as well as poll the participants for the leader.

Lecture Mode Conference

This conference is most suitable for presentations and large groups. Participants in the conference are placed into a “listen only” mode and only the leader can be heard. There is no additional charge for this feature.

Name Record/Play

When enabled, Name Record/Play prompts each participant to record their name before they enter the conference. Each time a participant enters the conference, the recorded name is played to the entire conference. By pressing *8 during the conference the leader or participant can hear the names played back. There is no additional charge for this feature. A Reservationist must be contacted to enable this feature.

Q&A

Leaders can answer participants’ questions most efficiently by using the Q&A feature. Q&A promotes electronic “hand raising”. Participants press “1” on their telephone keypad when they have a question and the Conference Group operator addresses each person individually. During Q&A, all lines except the leaders are muted. This feature requires a dedicated full-time operator.

Polling

A Polling session enables the leader to gather responses in an organized manner. The Conference Group operator, or the leader, requests an opinion on a particular topic and lists the possible responses with corresponding numbers. Participants respond/vote by pressing a key on their telephone keypad. This feature requires a dedicated full-time operator.

Conference Recording / Audio Streaming

A conference can be recorded on analog tape, CD or digitally for storage and playback. Live events may also be streamed to the Internet and archived for future playback via a PC.